Refund policy

We stand behind the quality of every product we create. If something’s not right, we’ll make it right.

Returns & Refunds

We accept returns within 14 days of your order being delivered. To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging

  • You must have proof of purchase (your order number or confirmation email)

We do not accept returns for opened, used, or tampered products due to hygiene and product safety regulations.

How to Request a Return

Email us at support@22code.co with:

  • Your order number

  • The item(s) you’d like to return

  • The reason for your return

If approved, we’ll send you return instructions. You’ll be responsible for the shipping cost unless the return is due to an error on our part.

Refunds

Once we receive and inspect your return, we’ll notify you. If approved, your refund will be processed back to your original payment method within 30 business days.

Shipping fees (if any) are non-refundable.

Damaged or Incorrect Orders

Received something damaged or wrong? We’ve got you. Reach out to support@22code.co within 3 days of delivery and include photos of the issue. We’ll fix it fast.